FREQUENTLY ASKED QUESTIONS
There are three factors to take into account when considering the cost of sending an SMS:
The cost per SMS in the SMS credit bundle purchased.
The country or countries the SMS messages are being sent to.
The route you use to send your SMS messages.
By registering and sending some (free) test messages you can verify exactly what the costs will be.
BulkSMS works on a prepaid basis. You can purchase credits online via Credit or Debit card, PayPal, or electronic funds transfer. Should you wish to pay via electronic funds transfer, our bank details will be available when you are logged in to your BulkSMS account and select Bank transfer.
Should you prefer to request a quotation to purchase before making payment, please email accounts@bulksms.com. When requesting a quotation, please include your username, email address and the number of credits you would like to purchase.
No. BulkSMS operates on a prepaid basis.
You simply purchase SMS credit bundles and use them as and when you need to. There is no monthly fee, no set up fee, and no contract fee involved when using our SMS service.
No, they don't.
BulkSMS SMS credits do NOT expire. This means that your SMS credits will be available in your BulkSMS account for as long as you need them.
We provide invoices for all your SMS credit purchases.
These are available in the Commerce section of your online BulkSMS account platform. Any invoices related to other services will be emailed to you on initiation or renewal of those services. Please note that these invoices do not appear in the Commerce section of your online BulkSMS account.